Psychological Behavioral Health
Current Clients All Clinicians
Home Back to Clinician Portal
PBH
Browse by State
Portals
Join PBH Network
Cultural Competency Training
Required reading and attestations for Carelon and Health Net

Cultural Competency Training

Read the training material for each plan you are credentialed with. Required by the Department of Health Care Services for every Medi-Cal provider.

This training is needed to complete your credentialing application. When you have read the material, go back to your clinician onboarding email and open the attestation from there. Nothing is signed on this page.
Carelon Behavioral Health
Covers Gold Coast and LA Care, both commercial and Medi-Cal. Read both documents below, then open the Carelon attestation using the link in your clinician onboarding email.
Cultural Competency Training
Reducing Health Disparities by Addressing Cultural Diversity. Read before ticking the Cultural Competency box.
104 pages
New Provider Orientation
Covers Medi-Cal program operations, access standards, member rights, compliance, and fraud, waste and abuse.
56 pages
Health Net
Covers Health Net Medi-Cal. Read the material below, then open the Health Net attestation using the link in your clinician onboarding email.
Provider Training 2024
The main Health Net Medi-Cal training for new and existing providers.
92 pages
Provider Cultural and Linguistic Toolkit
The ICE toolkit on serving members across languages and cultures.
90 pages
Medi-Cal Operations Guide
How Health Net Medi-Cal runs, end to end.
143 pages
Member Rights and Responsibilities
What every Medi-Cal member is entitled to.
2 pages
Interpreter Services
How to arrange an interpreter for a member at no cost to them or to you.
1 page
Support to Provide the Best Care
One page of the support services available to you.
1 page
findhelp How-To Guide
Connecting members to food, housing and other community resources.
26 pages
Provider Portal Brochure
Getting around the Health Net provider portal.
14 pages
Get Support / Ayuda Support